EVLOMO provides end-to-end solutions for EV Charging requirements at work premises or business. We provide customized and flexible EV charging solutions including AMC, back-end power infrastructure development, AMC, subscription for Charger Management System (CMS) Portal, and charger supply as well as installation.
Yes, the batteries can be swapped at any of our EVLOMO battery swapping stations, available across Thailand. The EVLOMO app will show you the nearest location and navigate you there.
You can swap to a fully charged battery within 1-2 minutes at EVLOMO battery swap station.
You can create an account on the EVLOMO app seamlessly by filling in a few details.
The EVLOMO app comes with a wallet and all other accepted and widely used payment methods.
You can top up your EVLOMO wallet anywhere and anytime online.
Currently we have automated swapping stations, wherein you can swap the battery seamlessly.
Yes, however, an additional fee will be applicable for this.
You can register a complaint with us through our EVLOMO app, and we will replace it with a good battery at the earliest.
Yes, you don’t need to worry as our RSA partner will reach you at the earliest.
You will be charged only for the energy consumed from the used battery. The terms and conditions of your subscription plan will apply.
Standard installation usually consists of service and supplies that are usually needed at the installation time like one-time installation needs according to the EVLOMO approved designs, cable casing, a specific length of the cabling work, cable casing etc.
EV charger installation needs more expertise as the electricity load will be very high. So, it is essential that installation needs to be done by experienced persons only. EVLOMO’s expert team of engineers helps you with providing the best installation services for your home charger.
Yes, in case of any issues with your EVLOMO home charger you can contact EVLOMO customer care for your assistance.
EVLOMO Home Chargers have in-built numerous protection systems like emergency stop button, Integrated RCD protection etc., which greatly Increases electrical safety at your home. EVLOMO also provides annual maintenance for our home chargers.
Billing will be usually based on some details like actual electricity consumption, service charges, session duration, booking policy, transaction charges, cancellation policy, occupancy charges, etc.
Please contact EVLOMO customer care team for any issues with charging your car or with your charger. Our customer service representatives will be happy to assist you and get your problem resolved as early as possible!
EVLOMO provides end-to-end solutions for EV Charging requirements at work premises or business. We provide customized and flexible EV charging solutions including AMC, back-end power infrastructure development, AMC, subscription for Charger Management System (CMS) Portal, and charger supply as well as installation.
EV charger installation needs more expertise, adequate planning, and trained engineers. So, it is essential that installation needs to be done by experienced persons only. EVLOMO’s expert team of engineers helps you with providing the best installation services at your business.
Yes, in case of any issues while using the EVLOMO Public charging station, you can contact EVLOMO customer care for your assistance.
Billing will be usually based on some details like actual electricity consumption, service charges, session duration,parking charges, booking policy, transaction charges, cancellation policy, occupancy charges, etc.
EVLOMO Public charging stations have in-built numerous protection systems like emergency stop button, Integrated RCD protection etc., which greatly Increases electrical safety at your business. EVLOMO also provides annual maintenance for EVLOMO public charging stations.
Please contact EVLOMO customer care team for any issues with charging your car with the EVLOMO public charger which you are using. Our customer service representatives will be happy to assist you and get your problem resolved as early as possible!
Before you purchase EVLOMO home charger, our experts will visit your home to check the compatibility parameters for the installation, and the quotation for the installation will be provided to you based on the survey by the team, finally after necessary documentation procedure your home charger will be installed.